About

FAQ

• Where is the store based?

  Doral, FL

• About CANACHE SHOP

  Since I have noticed that external buyers have started to place orders I will explain this a little better.

  CANACHE SHOP is not a great company, I am just an illustrator who uses manufacturing companies to make products with my illustrations, mostly for myself or at the request of some followers and friends, of course, if you like something you can buy it!

  By the way, if you also want to make your products in this way contact me for more information, maybe I will end up buying some of your products myself.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  MANUFACTURER TIME: All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 3–7 days.

  STANDARD SHIPPING TIME: This refers to the time it takes for items to be shipped from our warehouse to the destination. Delivery usually takes about 3-15 business days.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.